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InterCall Announces Professional Services and Support for Adobe Connect
SINGAPORE, Dec. 12, 2011 /PRNewswire-Asia/ -- InterCall, the world's largest conferencing and collaboration services provider, announced it will support Adobe's enterprise web conferencing solution, Adobe® Connect™. InterCall's consultation and systems integration services are designed to help companies successfully plan and implement Adobe Connect within their existing environment.
InterCall has completed audio integration within the Adobe Connect platform, providing customers with a fully-integrated audio and web conferencing experience. As a result, customers utilising Adobe Connect will be able to manage their InterCall audio conference from within the web meeting user interface.
"Our philosophy has always been to combine best of breed solutions with our proprietary Reservationless Plus audio platform. With the support of Adobe Connect, we again are able to expand that philosophy. Adobe Connect has impressed us with its focus on clean yet powerful interfaces for customers, allowing them to be as effective as possible and truly engage their participants," said Rob Bellmar, vice president of product management at InterCall. "Our team of dedicated Solution specialists will be with our customers every step of the way to provide the tools and solutions necessary to successfully integrate Adobe Connect."
InterCall's services include:
- Planning - companies interested in implementing Adobe Connect 8 can work with InterCall to build a business case for deployment with emphasis on demonstrating the value of the solution and developing a strategic implementation plan.
- Enablement - InterCall's Solution specialist teams will help oversee the deployment process, including migration to Adobe Connect 8 from legacy versions, detailed service documentation and expert training and adoption services.
- Operational - once deployment is complete, InterCall offers end user support services to ensure and maintain client return on investment.
Adobe Connect provides users with a simpler and more user-friendly interface for easier management and navigation, a new optional desktop client for easy access and a software development kit for even greater solution extensibility. It also allows users to more securely support dynamic online meetings and offer engaging training. Users can share presentations and reach media right from their desktops, and receive feedback from hundreds of participants -- all using a web browser and Adobe Flash® Player software, installed on virtually all Internet-connected personal computers worldwide. The combination of InterCall and Adobe Connect provides users with the ability to transform virtually any web conference into a richer, more collaborative experience.
About InterCall
InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in conference communications. Founded in 1991, InterCall helps people and companies be more productive by providing advanced audio, event, Web and video conferencing solutions that are easy-to-use and save them time and money. Along with a team of over 500 Meeting Consultants, the company employs more than 1,500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. InterCall's strong U.S. presence, which includes four call centers and 26 sales offices, is bolstered by a global reach that extends to Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit www.intercall.com.
